Privacy Policy

At Applicare India, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A) Personal Information

We collect the following types of personal information when you interact with our website or services:

  • Full Name

  • Email Address

  • Phone Number

  • Service Address

  • Billing Information (UPI, credit/debit card details, etc.)

  • Device/Appliance Details (brand, model, issue)

B) Non-Personal Information

We may also collect anonymous usage data, such as:

  • Browser type and version

  • Device type

  • IP address

  • Location (approximate)

  • Pages viewed and time spent on site

2. How We Use Your Information

Your information is used strictly for providing and improving our services. Specifically, we use your data to:

  • Process service requests and appointments

  • Communicate regarding service status or updates

  • Send invoices and process payments

  • Provide customer support

  • Improve user experience and website performance

  • Notify you about offers, new services, or changes in policy (with your consent)

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Verified technicians for the purpose of delivering services

  • Payment gateways for secure transaction processing

  • Third-party tools (such as SMS, email service providers) to manage communications

  • Government or law enforcement agencies, if legally required

4. Data Storage & Security

We use industry-standard practices to ensure your data is secure:

  • SSL encryption for data transmission

  • Access controls to restrict internal access

  • Secure servers and firewalls

  • Regular software updates and vulnerability checks

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Remember your preferences

  • Provide faster access on future visits

  • Analyze website traffic and performance
    You can control cookies through your browser settings. Disabling them may limit certain features on our website.

6. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications

  • Lodge a complaint with a data protection authority (if applicable)

To exercise any of these rights, please contact us at contact@applicareindia.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any personal data.

8. Children’s Privacy

Quality appliance India’s services are not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If we discover that a child under 18 has provided us with personal data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or technology. Any changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance.